Returns & Exchanges
At Club Magic Hour, we want every sip to be a moment of pure bliss. If your tea or accessories do not meet your expectations, we offer a 30-day window for returns on eligible items to ensure your satisfaction.
Review Eligibility
Ensure your item is unopened and in its original packaging; due to food safety regulations, we cannot accept returns on opened tea blends.
Contact Support
Email our concierge team at support@clubmagichour.com with your order number and the reason for your return to receive a return authorization.
Package Your Items
Securely pack the items in their original shipping box and attach the prepaid return label provided by our team to the exterior.
Receive Refund
Once our warehouse inspects the returned goods, we will process a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing